Alcatel-Lucent is an international leading company in the construction and maintenance of networks. In the business area of „Managed Services”, Alcatel-Lucent builds up, operates and manages client network systems in a very cost effective and reliable manner.

After Polysys had won the bidding process, the parties began a planning and introduction phase for the assumption of Swiss wide spare part logistics for the network maintenance of the Alcatel-Lucent customers, lasting for months.

These modules are in service:

• Centralised order reception point for the Alcatel-Lucent technicians in Bachenbülach
• Storage / warehouse handling of modules and spare parts in the national central warehouse location in Bachenbülach.
• Stretagic field stocking locations and delivery / pick-up and drop-off points all over Switzerland.
• Strategische Aussenlager und Liefer-/Abholstützpunkte in der ganzen Schweiz
• Polysys Transport service provision: parcel service, general cargo and “same day” courier express
• Reverse logistics: centralised consolidation and processing with national and international repair centers.
• Standby/Call-out 24×7×365 service

The professional and co-operative mode of operation of Alcatel Lucent and the market segment experience in telecommunications of Polysys were the basis for a successful implementation. The excellent co-operation of customer representatives from technology/project management/purchase department and the Polysys logistics specialists was necessary, in order to master the different challenges together.

Further information on Alcatel-Lucent Switzerland: www.alcatel-lucent.ch

Leading high-tech logistics firms unite to launch new european cooperative.

2nd April 2009 sees the official launch of TENESO Europe SE (TEchnical NEtwork SOlution); the brainchild of eleven of Europe’s leading technical distribution and logistics firms who have joined forces to create a new logistics organisation to rival larger global transportation companies.
Each of the eleven companies has each invested substantially into the new venture, which will operate as one legal entity supported centrally from TENESO’s head office in Karlsruhe, Germany.
“Individually we have all spent many years building up excellent reputations within our own countries. Together, we can retain our local presence but tap into broader expertise within each country, working as a single European organisation. This stronger network enables us to provide a much more comprehensive service to our bluechip clients who require technical 2-man logistics throughout Europe”
With strong financial backing and depth of expertise from each of the shareholders, TENESO Europe SE has secured a fleet of over 700 fully equipped, 2-man vehicles and 70 high-security storage centres at strategically placed points throughout the Switzerland and Europe. “Specialist transportation logistics requires a great deal of experience, skill and investment. In order to safely transport, deliver, install and store sensitive machinery such as medical equipment, office machines, ATMs and vending machines, you need a crew of highly trained personnel with the support of cutting edge technology. Because of the investment and support behind TENESO Europe SE, we can now provide the single resource our clients need with a fully integrated, superior service. This increased capacity allows us to transport even the most fragile and valuable of goods throughout Europe with great efficiency.”
For more information on TENESO Europe SE, please visit www.teneso.eu

Océ (Schweiz) AG, branch of one of the worldwide leading company in the area of print and document management, has outsourced all its warehouse activities to Polysys AG in Bachenbülach. Along with the removel of the appliances and spare parts, a part of the project was the integration of the former Océ-Warehousing employees to Polysys. During four months, a joint project team had prepared the Outsourcing, defined process flows and installed the necessary infrastructure and systems.

Key service provision from Polysys to Océ today:

• Storage / warehouse handling from equipment and parts
• Rent of Service Centre / Repair Space for Océ technicians
• Standby/Call-out 24×7×365 service for the Océ Service Organisation
• Polysys Transport service provision: parcel service, general cargo and same day courier express.

After the successful implementation, the processes are jointly monitored and continuously improved.

Further information on Océ: www.oce.ch.

The logistics part of the business of UPS SCS (Switzerland) GmbH has been sold to Polysys AG, Weieracherstrasse 12, CH-8184 Bachenbülach, a 100% subsidiary company of Planzer Transport AG. Polysys offers a comprehensive service portfolio in the areas of order, warehouse and transport management, 2-man crew deliveries with installation, after sales support services and the handling of rollouts/major projects, together with technical services such as configurations, pre-installations and repair work. The customers profit from the many years of experience in specialised markets (High-Tech, IT, Telecoms) and industry-specific know-how. Whether appliances, spare parts, components or consumable materials: The customer can be sure that his products and commercial goods are in the best hands, both logistically ands technically.