Polysys supplements its logistics portfolio with technical services. The Service technicians from Polysys carry out work defined by your customers, either inhouse in the Service Centre or on-site at the customer premises.

Technical Customer Service – On-Site

As your mobile partner supporting your end customers:

• Products: Copying machines, printers, plotters, PCs, electro-technical units of all kinds
• Repairs, fault analysis and periodic maintenance on-site, IT connections
• Central deployment planning
• Service technician with vehicle, with or without Van-Kit
• Technical specialists

In combination with the Polysys spare parts logistics, this guarantees an optimal service for your customers.

Service Centre – Inhouse

The Polysys workshop in Bachenbülach supplements its wide range of services with technical services:

• Products: Copying machines, printers, plotters, electro-technical units of all kinds

In the delivery process:

• Pre-installation, configuration and fitting of accessories
• Pre-programming, tests
• Swiss finish

In the returned goods process:

• Quality tests
• Refurbishment (general overhauls)
• Cleaning and repair work
• Paint and spray work
• Cannibalisation (recovery of spare parts)
• Handling of guarantee claims and T&M